The hospitality industry includes hotels, restaurants, cafes, coffee houses, lounges and pubs. The statistics and surveys narrate the ever increasing frequency of people getting served by the hospitality sector round the globe. This sector holds the customers before everything else and aims to deliver finest services to assure maximum customer satisfaction.

The guests visiting and staying at hotels and resorts expect an uninterrupted high-speed internet and they do check online/enquire for the availability of WiFi in Hotel or resorts before reserving their place. This is categorically a basic amenity in today’s time.

To provide and fulfill the basic amenity of internet, hotels are required to deploy WiFi Hotspot Gateway to manage internet authentication, authorization and accountability for their guests. In parallel to this they are also required to Public Wifi services without satisfactory authenticity and activity log details might cause network congestion, uneven bandwidth consumption and cyber crime possibilities. This raises a demand for an optimum Hotel Guest WiFi Hotspot Management solution with complete authenticity, user-friendly functionality along with revenue support.

Features


Access Management allows hotels to give internet to their guests via Broadband/Fiber Line connection. Multi port appliance with VLAN feature gives the flexibility to manage interface properties. With the inbuilt database as well as AD/Radius integration it provides the option to authenticate & authiorize several hotel guest users at a time based on User, MAC and IP policies.

It offers hotels/restaurants to cluster their guests into groups and apply different policies. Also enables the facility to import past guests data for internet access, which inturn makes migration easy. WiJungle Guest/Hotel WiFi Management is relient with both roaming users like guests and fixed users like staff members. It gives the option to block, activate and dynamic switch a user from one group to another.

Bandwidth management is among one of the most crucial feature that hospitality industry demands. Feature to limit data and speed usage along with the time makes the guest managment quite easier. Hotels/Resorts can allot different speed and data usage policies to guests based on their room type.

Content filtering offers the freedom to block predefined and manually created category of Websites, IP, Port, Keyword and Applications to lower down the data usage. With WiJungle (UTM enabled Hotspot Gateway), time based blocking helps hotels/resorts to manage things more prominently. The appliance also leverages the functionality of data leakage prevention.

Create and generate different policy/room based vouchers for guests and hand over the printables while check-in. Extensive Voucher Management of WiJungle Hotel Guest WiFi Management also helps hotels to generate event based vouchers for Conference rooms/Banquet halls. Guest's self registration aligns tracking their activities with corresponding voucher id.

Proper Accouting/Billing Internet usage is highly required in hotels. With WiJungle Hotel Hotspot Gateway/Hotel WiFi Management Solution, the biiling based on exact data usage maximizes the revenues of hotels. Both prepaid and postpaid billings are possible in conjuction to PMS.

One can set different captive portals for fixed and roaming users (more than 8 templates). WiJungle gives the facility to personalise the login page and customise the captive form fields. Our design responsiveness eliminates the need to create different captives for mobiles and laptops. Location aware feature of WiJungle Hotspot Gateway/Guest WiFi Management gives the facility to set different captive portals at different locations in hotel premise. The way user will login in room area and restaurant can be differed.

For hospitality industry social media is among one of the important tools of marketing. WiJungle's Social Media Engagement feature puts forth the option of FB Checkin, Like, Google Review just after the login. Its helps guests to easily locate your place and at the very same time increases your organic reach and engagement. One can set advertisement in the left and right sidebar of captive portal and can also redirect user to image/video file or to a website.

Different hourly/daily internet packages can be created and assigned to guests with the auto/manual renewal. Package management eases the creation of Banquet Halls/Conference room plans.

WiJungle Hotel WiFi Hotspot Gateway Solution makes it easy for guests to use the internet. Guests can directly connect their devices - laptops, mobiles without configuring any network settings and access the internet.

Hotels/Resorts can create multiple customized forms to collect the feedback from the guests. They can see the response and generated analytics to bring change/improvisation in services.

WiJungle being an advanced hotel guest WiFi management solutions saves your internal network from all types of DoS attacks and DNS spoofing and hence keep the network smooth and secure. Its offers facility of Natting, Port Forwarding, DNS Forwarder & Redirection, Static/Dynamic Routes, Bypass Websites, OSPF, BGP, RIP, FQDN etc.

This unique feature has brought many laurals to WiJungle Hotel Hotspot Gateway. It helps organizations to configure and manage multiple access points through WiJungle Admin Dashboard. Currently supported access points are Engenius, Ruckus, TP-Link, D-Link, Netgear. One can also put APs and other networking devices under alert with complete reporting.

Load balancer manages two or more WAN networks and delivers the combined bandwidth output in the network. WiJungle Hotel Hotspot Gateway can allot the traffic preferences to links like primary and secondary so that bandwidth utilisation takes place in the same way. WiJungle smoothly manages the fail over and diverts the traffic.

Making and storing guests surfing logs to handle easy tracking. WiJungle is the only Hotel Hotspot Gateway appliance in its segment which gives inbuilt logs storage facility for a complete period of 1 year along with searchable feature. One can schedule the auto backup of these logs on cloud/local storage. This reduces the cost of solution and burden of operations.

Wijungle makes you available the pre configured SMS gateway with unlimited authentication SMS (India Only). WiJungle also leases out the option to configure a custom gateway to send promotional messages to guests. It also facilitates you to manage out different templates.

WiJungle's Guest/Customer Personalization is the most sophisticated feature and the backbone of hospitality. WiJungle gives the feature to alert the administrator whenever a guest is having his birthday. In addition to that administrator has the option to set a template or send customised birthday wish SMS to them. Administrators can also configure the thank you SMS, which can be sent out to guests after check out. Also guests can be wished on special/festive days and thus keeping them in touch with hotels and make them feel personal.

Alert Management helps to alert the guests/users so that end moment hurdles dont come the way. It helps to alert users when a certain data limit is consumed/over. It also notifies them for renews and voucher expiries. Also for administrators, WiJungle Hotel Hotspot Gateway helps them to get notification on platforms like Skype, Trello, Slack, Flock, Email and Telegram etc if in case any of the internet line or LAN line or important devices are down along with many other prominent services.

User convenience is what matters to us most. WiJungle offers seamless roaming for users so that they dont have to authenticate when they move from wired network to wireless network of Hotel/Resort premise or vice versa.

As an advanced Hotel WiFi Internet Management Appliance, WiJungle is already integrated with many prominent PMS like Opera, WinHMS, IDS etc & team can be requested for any other third party Property Management Software/application integration.

What makes WiJungle stand apart is our User Friendly GUI. Its so simple and elegant that even a non technical person of hotel staff like receptionist can govern and operate it. WiJungle gives the english translation of every network configuration you set along with help guide.

WiJungle team is open for any personalised feature development.