Based on the estimated no. of total concurrent user load, WiJungle Unified Network Security Gateway offers 24 different models to serve customers from SOHO segment to Large Enterprises. Price tends to increase with concurrent users or sessions.
No. None of the models have restriction on maximum users. Users supported are totally dependent on the consumption of sessions.
WiJungle is the only product that offers the policy of optional renewals. Only the updates, support and Free Transactional Messages (Limited to Indian Market) are put to a halt after the license expiry. The functionalities keep on working as it is. Hence it is upto the customer choice whether they want to renew or not.
Deliverables include Hardware Appliance along with advanced hardware replacement warranty, Common Software License of all the features, 24/7 Call and Email Support and Remote Installation Assistance.
License period is counted from the date of appliance activation. Customer is required to activate the appliance within 6 months from the purchase date.
Upon the conformity of hardware failure, WiJungle immediately initiate the replacement process and appliance is dispatched within 24-48 working hours.
Yes the support is availabe 24*7 over call, email or web chat. The resolution time varies between 1 hour - 6 hours depending on the priority assigned to a query/issue.
Yes. Third party integrations or personalized development may be subjected to the additional cost.
Customer or concerned partner is required to share three different slot preferences along with contact details of person available at installation site. Based on the availability of concerned associates, one of the slot would be confirmed and call would be made at the respective time.
